A New Year Will be Here Whether You are Ready or Not

What’s your forecast for the new year? Will it be the same as last year, or have you made your New Year’s Resolution that next year will be better, different, or more profitable for your practice.   Don’t settle for the same lame resolutions you made last year.   The truth is…there are only a […] Read more

Who is Running Your Practice?

Just because your name is on the door – and on the checks and on the bills – doesn’t always mean that you are driving the daily decisions that will make or break your practice. The Truth Is… You may be a victim of unconscious embezzlement if your staff doesn’t fully understand the revenue impact of […] Read more

You May Want to Rethink Your Insurance Strategy

Since well before the Affordable Care Act, insurance has been a very contentious issue for practice owners. There is always a question of whether in-network PPO participation is worth the tradeoff of jumping through the hoops to gain new patients. The Truth Is… It’s OK to be in- network but you may be missing significant areas […] Read more

Do You Say What Your Patients Hear?

All too often, the role of communication in total patient care is sadly overlooked. Not only is it imperative that clinicians and administrative staff seamlessly share information and speak with a unified voice, but every member of your team needs to develop the skill of communicating simply, compassionately, and frequently with each patient during their […] Read more

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