Tags: ‘Staffing; Training; Customer Service; Systems & Processes’

What’s your forecast for the new year? Will it be the same as last year, or have you made your New Year’s Resolution that next year will be better, different, or more profitable for your practice.   Don’t settle for the same lame resolutions you made last year.   The truth is…there are only a […] Read more

Just because your name is on the door – and on the checks and on the bills – doesn’t always mean that you are driving the daily decisions that will make or break your practice. The Truth Is… You may be a victim of unconscious embezzlement if your staff doesn’t fully understand the revenue impact of […] Read more